May 18, 2010

Dear Linda, Catey, John and Raymond,

Just so you know, the reason that I come so far to have my trailer serviced and recommend you to so many people is not the the superior workmanship that you do but the most important element is that you care!!!!  It shows in everything that you do and I thank you for the safety that provides me and my horses.

Much Appreciation,
Kris Bowman, National Club Development Program Director
United States Polo Association
Lexington, KY
May 26, 2010

Dear Catey and John,

I arrived safely home in Vermont last Friday after three days of hauling my horse and trailer.  The trip was long but uneventful.  My mare stepped out of the trailer each night as if she'd spent the day in her stall at home - happy and relaxed.  And during the drive, I had plenty of time to be grateful for my excellent Sundowner trailer and for the stellar service that you and your team provided the week before.  I can't say enough nice things about your staff (and I DO say these things to anyone who will listen!)

Linda is polite, helpful and friendly from the first phone call to the presentation of the bill.  Catey is a wealth of information and interesting stories.  John, even with his arm in a sling, is on top of every repair and innovation.  Raymond, with his ready smile, and the young man whose name I never learned, are both hard working and capable.  I definitely felt like none of you would let me drive my trailer away if there was any question about safety or satisfaction.  I have never felt this way at a trailer dealership before and I am grateful that I found my way to Stomski's!

I wish you all a healthy and happy summer and I'll see you next season.

Lisa Geovjian, DVM
Rutland Veterinary Clinic and Surgical Center
Rutland, VT
April 12, 2007

Dear Mrs. Stomski,

I would like to take this opportunity to thank you for repairing my trailer.  It looks and performs better than new.  I also wish to thank you for arranging the transportation to St Louis.  The individual who transported it to St Louis was pleasant, kind and most helpful.  It is very reassuring when individuals such as you and Hourglass Transport perform in such an honest and outstanding manner, particularly when they are far away from home.  I give my permission without reservation for you and Hourglass Transport to use this letter as a reference or in any other manner.  Congratulations to you, your business and Hourglass Transport for an honest and outstanding performance.

And once again, thank you.
Richard L Payne, MD
October 21, 2003


I would like to express my sincere appreciation to both yourself, John and the rest of your staff for both your service and integrity.  It is refreshing that myself and my daughter can travel 2.5 hours from Ft Myers to your business and not "be given the business".
1 You stated the horse trailer was like new...it was
2 You stated it was competitively priced...it was
3 Although nearly 6:00PM upon our arrival, you and your staff remained to provide the necessary service work.
4 After completing the contract and providing you the purchase price, you still made it a point to review the trailer, the braking system and other important areas; this included getting into the vehicle with us, to further test and understand the braking system...although now dark and way past your "closing" time.
As to the internet, using MSN, I typed "horse trailer Florida" and found your link.  In these days of internet scams, once again it is refreshing that we can still find a business on the web that delivers as stated....you did.

Thank you again!
Gary S Wolfe CIC, CPIAL
President, Edison Insurance Group